Effect of satisfaction from after-sales services provided in authorized automobile services on recommendations to other customers

Quality of Services Provided in Physicians' Offices and its Effect on Patient Satisfaction

Background & Aims of the Study: The satisfaction of the patients referred to medical centers for the quality of services provided in these centers impacts on continuance of referring. The aim of this study is to evaluate the quality of services provided in these centers and its impacts on patients' satisfaction. In this study, the quality of services is studied from five aspects of confiden...

Patient Satisfaction With the Quality of Health Services Provided by Public Hospitals in Rasht, Iran

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

Patients' Satisfaction with Services provided in a Military Hospital in 2019: A Cross-sectional Study

Background and Aim: An efficient health care system can only fulfill its mission of ensuring the health of the community through the provision of desirable services. Access to patientschr('39') points of view as a reliable source can be considered for evaluating health services. The purpose of this study was to determine patientschr('39') satisfaction with services provided in a Military Hospit...

effect of e-banking services perceived quality on customers satisfaction and commitment in saderat bank

this research studies the impact of e-banking service quality on customer satisfaction and commitment. the aim of study is applicable, and given the importance of topic, 384 customers of saderat bank branches in tehran province who experienced the use of bank electronic services selected by sampling and randomly. by the use of a questionnaire, the data are collected. for evaluating questionnair...